Return Policy
For all U.S. online orders, full price items may be returned or exchanged within 7 days of placing your order. Items must be unopened, unused and unaltered, with all original packaging and/or tags. Our team will request images as proof of unopened/undamaged product.
Sale items or items purchased during a promotion, special event or sale are not eligible for returns/exchanges.
To make a Return or Exchange for a full-priced item or any refund for shipping/etc., please email onlineorders@dermamedsolutions.com with your original order number and request for return or exchange or give us a call at (610) 358-4447 within (7) SEVEN days of receiving order.
At this time, customers are responsible for all shipping costs associated with their Return or Exchange unless the product is damaged or missing.